Business confidence reflects the combined idea of
the consumers and producers at a given time about your firm. Sometimes referred
to as business sentiments it could move upward, downward or remain same. When
business sentiments dip in downward spiral it is a definite cause for you to worry
about. This is where business strategy barges in to make a big turn-around.
First and foremost business strategy is framed in with
the concept of adaptability. There are two limbs: internal & external
appraisal.
Internal
Self-test: A review
of business policies currently in force is the starting point for the internal
self- examination. Business policy is all pervading term covering operations,
marketing, human resource management etc. While doing this self-test you must
see whether you need a structural change internally or just make few cosmetic
changes. A complete revamp of a product is a structural change; giving a bit of
face-lift in packaging is a cosmetic one.
External
Feedback: Ask your customers because customers tell you more about your business than
what you already know. You can do sit-in chat with your main customers who have
reduced purchases and telephone surveys with others who have dropped out or buy
marginally now.
Once you have completed both internal and external
appraisal you can make a comprehensive survival kit to stay afloat during the
downward spiral of business sentiments and then to shore-up confidence levels
higher. In this process you have to do touch-ups on product-optimization, additional
investing and finally marketing push.
A review of the present product and the production
process will indicate where improvements must take place so that re-engineered
product can fill the present market needs or in creating a niche in future
market trend. That might dictate additional investment to be made selectively
in operational assets and quality control & maintenance areas that help
firm turning the corner in quicker time.
Every successful business strategy will have two response
items in-built. One is re-marketing and the other is networking. Both of these
are inter-dependent aspects. In re-marketing you take measures to reset marketing
spirit, re-define customer base, expand where necessary and constrain where
needed. Networking is the big game. In business nothing works without networking.
Meeting up industry colleagues, customers, key partners in the value chain, media
and advertisement guys could spice up your marketing mix boosting your product
to skyrocket in sales.
Cheers!
Muthu
Ashraff Rajulu
Business Strategist
Mobile: + 94 777 265677
E-mail: cosmicgems@gmail.com
Blog: Business
Strategist
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