Looking at any business model you can find out the
latent stakeholders such as key partners. But there are hidden stakeholders
whose concerns are not adequately represented. Even though it is not necessary
to acknowledge them on the face of a business model, prudence dictates that their
interests are explicitly stated by way of notes. Here are two such hidden guys:
Regulators: Indirectly influencing business operations,
regulators come in with different robes. Government, local authorities and
industry associations are few of the common regulators. Internal Revenue
service is the government body that collects tax form the business. Goods &
services tax or value added tax work both in value creation and delivery.
Income or company tax is inside the perimeter of value capture. Local
authorities also impose taxes and dues while regulating a business. Industry
associations have similar role albeit in mild manner.
Society: Unique
feature of society is that as a stakeholder it is not within the loop yet plays
a large and important part outside the circle. Business model must ensure that
the concerns of the society are addressed, chiefly amongst these are, ethical way of
doing business, contribution to economic development, protecting environment
and finally enhancing quality of life for stakeholders in particular and
society in general. Corporate social responsibility is now firmly etched in
every successful business model.
Cheers!
Muthu
Ashraff Rajulu
Business Strategist
Mobile: + 94 777 265677
E-mail: cosmicgems@gmail.com
Blog: Business
Strategist
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