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Thursday 7 November 2019

Who are the hidden stakeholders in business model?


Looking at any business model you can find out the latent stakeholders such as key partners. But there are hidden stakeholders whose concerns are not adequately represented. Even though it is not necessary to acknowledge them on the face of a business model, prudence dictates that their interests are explicitly stated by way of notes. Here are two such hidden guys:

Regulators: Indirectly influencing business operations, regulators come in with different robes. Government, local authorities and industry associations are few of the common regulators. Internal Revenue service is the government body that collects tax form the business. Goods & services tax or value added tax work both in value creation and delivery. Income or company tax is inside the perimeter of value capture. Local authorities also impose taxes and dues while regulating a business. Industry associations have similar role albeit in mild manner.           

Society: Unique feature of society is that as a stakeholder it is not within the loop yet plays a large and important part outside the circle. Business model must ensure that the concerns of the society  are addressed,  chiefly amongst these are, ethical way of doing business, contribution to economic development, protecting environment and finally enhancing quality of life for stakeholders in particular and society in general. Corporate social responsibility is now firmly etched in every successful business model.

 
Cheers!

 
Muthu Ashraff Rajulu
Business Strategist
Mobile: + 94 777 265677


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